Bambigo FAQ
Everything you need to know about the platform
Two options: free pick-up directly from the provider, or delivery to your address if the provider offers this service. Details are listed on each listing before booking.
The price is set by each provider and varies depending on the distance. It includes both drop-off and collection of the equipment. The exact amount is displayed at checkout, before any payment.
Sign up on the platform, create your profile and publish your listings with quality photos and a detailed description. For any questions, contact us at margaux@bambigo.fr.
Yes. Every provider commits to thoroughly cleaning the equipment before each rental. If you notice an issue upon receipt, contact our customer service team immediately.
Yes, a deposit applies: your bank card is simply registered, with no charge taken. A payment is only made if damage is reported after the rental, up to the indicated amount. If no damage is reported, the authorisation is automatically cancelled.
You can cancel free of charge up to 48 hours before the start of the rental. After this deadline, no refund will be issued.
By email at margaux@bambigo.fr, 7 days a week from 9am to 6pm.